Shipping & Handling
CHRISTMAS DELIVERY CUT-OFF
To ensure your order arrives in time for both Christmas & NYE, please refer to the below shipping cut-off times. Please note, these are estimated calculations provided by our shipping couriers. POSSE cannot be held responsible for any unforeseen delays with shipping during peak times.
AusPost Express
- NSW, ACT, QLD, VIC & TAS: Place your order before 11am on Wednesday 20th December
- WA & NT: Place your order before 11am on Tuesday 19th December
NATIONAL (AUSTRALIA ONLY)
If you’re located within Australia, we offer Australia Post Express shipping services. Orders are dispatched from our warehouse in Sydney.
All orders will be dispatched within 24 hours, except if placed over the weekend, your order will be dispatched the next business day.
*Please note, during sale and peak periods there may be a slight shipping delay with your order - we appreciate your patience.
| LOCATION | COST (AUD) | ESTIMATED TIME |
|---|---|---|
| Australia | Free express shipping for orders over $250 AUD $12 for all orders under $250 AUD |
1-4 business days |
SAME DAY DELIVERY (SYDNEY ONLY)
We offer same day delivery for our Sydney POSSE living in metropolitan areas.
This service is powered by our partners, Rendr, and is available from Monday-Friday, excluding public holidays. All same-day delivery orders must be placed by 11am AEST. If you place your order after this time, it will be delivered the following business day.
The delivery cost is calculated based on your postcode and starts from $20 AUD.
Please ensure there is someone available to receive your delivery as it cannot be left unattended.
Please note, once an order has been placed with our Same Day Delivery service it cannot be cancelled.
For any queries regarding the status of your delivery, please contact Rendr by emailing support@rendr.delivery or call 1300 697 363.
INTERNATIONAL (REST OF WORLD)
International orders are sent via DHL express and dispatched from our warehouse in Sydney, Australia. All of our deliveries require a signature on delivery.
International orders may be subject to local customs and duties charges at the final destination. Any customs or import duties and associated fees are charged once the parcel reaches its destination country, you will be contacted by DHL direct to arrange payment. Posse cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. We recommend contacting your local customs office for an estimate of these fees.
*Please note, during sale and peak periods there may be a slight shipping delay with your order - we appreciate your patience.
| LOCATION | COST (AUD) | ESTIMATED TIME |
|---|---|---|
| New Zealand | Free for all orders over $500 AUD $20 AUD for all orders under $500 AUD |
2-3 business days |
| Asia | Free for all orders over $500 AUD $30 AUD for all orders under $500 AUD |
2-4 business days |
| UK & Europe | Free for all orders over $500 AUD $35 AUD for all orders under $500 AUD |
3-7 business days |
| USA | Free for all orders over $500 AUD $35 AUD for all orders under $500 AUD |
2-5 business days |
| Rest of The World | Free for all orders over $500 AUD $60 AUD for all orders under $500 AUD |
3-7 business days |
We are currently unable to ship to: Afghanistan, Åland Islands, Algeria, Bouvet Island, Brazil, Caribbean Netherlands, Christmas Island, Cocos (Keeling) Islands, Faroe Islands, French Polynesia, French Southern Territories, Greenland, Guadeloupe, Guernsey, Heard & McDonald Islands, Iran, Iraq, Isle of Man, Jordan, Kuwait, Kyrgyzstan, Mayotte, Myanmar (Burma), Nauru, Netherlands Antilles, Norfolk Island, Oman, Pakistan, Palestinian Territories, Papua New Guinea, Philippines, Pitcairn Islands, Qatar, Réunion, Russia, San Marino, South Georgia & South Sandwich Islands, South Sudan, Sudan, Svalbard & Jan Mayen, Syria, Taiwan, Thailand, Timor-Leste, Tokelau, Tonga, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uzbekistan, Vietnam, Wallis & Futuna, Yemen.